The following suggestion are useful if there is any inconvenience logging in to the system

• If you forgot your username and/or password?
In the case, when you forgot your username and/or password, you can get it from the system by following the procedure:

1. Go to the login page and send login details link,
2. Click on send login detail button after entering your email.
3. If your record match with the existing data, you will receive email which contain your user name as well as the link to change your password, just click on the link and follow the instruction to create new password


Note: If you enter an invalid username/password combination 5 times within 5 minutes, your account will be locked and will not be available for 10 minutes after the fifth failed login attempt. During the lockout period, you may click the Send Login Details link and follow the steps above to recover your username and reset your password.


• How to change the password?
1. If you want to change the password (in case case), login to the system with the current login information.
2. In the top of the navigation menu, click on the button of update my information
3. Enter the new password
4. Re-type the password, this step is just for security purpose
5. Click on the submit button and save changes in the page